Cancel a purchase
Would you like to exercise your right of withdrawal? Send us your message using the form below.
When purchasing remotely, you as a consumer generally have 14 days to notify us that you want to cancel the purchase. You do not need to give a reason.
How it works
Please provide your contact details and order number so that we can identify the order.
You do not need to explain why you want to cancel the purchase.
After submitting the form, you will receive a confirmation of receipt via email.
Notify that you want to cancel your purchase
Please fill out the form below. The date and time of your message will be recorded when the form is submitted.
Once we have received your message, you will receive information on how to proceed with any return. You can read the full terms and conditions on the page Terms and conditions.
Questions? Contact kansliet@soku.org.